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I did not receive my tracking number. How can I get this?

Tracking numbers are emailed out to you when the package ships. You may receive more than one email and tracking number if your order is coming from more than one dropshipper. Your receipt will show all this info. If you did not receive an email, please check your spam folder as it can sometimes get filed there.

If you still cannot locate your order email, please email customer service – orders@iheartdogs.com – with the following information:

-NAME

-SHIPPING ADDRESS

-ORDER EMAIL

-ORDER DATE

*Please note that orders can take up to 20 days from the time the order is placed to when it is delivered.

If you have your confirmation email, you can get your tracking number through the form below:

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

 

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