Shipping Confirmation Emails with tracking are sent when the package ships. You may receive more than one Email and tracking number if your order is coming from more than one drop-shipper. Your receipt will show all this information. If you did not receive an Email, please check your spam/junk folder as it can sometimes get filed there.
If you did not receive a Shipping Confirmation Email, please get in touch with our Hero Support Team (using our contact form here) – with the following information:
If you have your order confirmation Email, you can get your tracking number through the form below: