The Hero VIP Club is a monthly membership has 2 benefits: 

1. Helps feed shelter dogs and fund lifesaving rescue projects. Your support helps provide meals, transport, shelter care packs, and other urgent help for dogs who need a second chance.
2. Access to Special Hero VIP Club Member Only Discounts worth up to $500 per year!

In addition to receiving member only discounts and early access to products, your membership does the following EVERY month: (view the grid above to see specific number of meals, miles funded, etc)

1. Feeds Shelter Pets Through Greater Good Charities® Goods Distribution Program. Through your help, we’ve now funded over 50 MILLION MEALS for shelter pets since 2013!
2. Funds life-saving transports, moving at-risk pets out to rescues or shelters where their odds of adoption is MUCH higher. Through our Second Chance Movement and Rescue Roadtrip program, we’ve now saved over 1,200 dogs!
3. Distributes Care Packs to Rescues & Shelters in Need: Every month, iHeartDogs customers purchase hundreds of care packs for shelter pets. Your membership covers the labor & shipping costs for getting these much needed supplies to rescues and shelters at NO COST to them.
4. Funds Meals for Stray Pets Worldwide: In addition to donating to rescues here in the USA, your membership also helps fill our STRA Feeders, currently operating in The Philippines. Through your support, thousands of formerly starving dogs & cats are sleeping tonight with a full belly!

Free shipping applies to your first order when you sign up. After that, standard shipping rates apply. Members save through exclusive VIP deals and discounts instead.

Member only discounts can be viewed here. In addition, you will be emailed weekly about special early access discount only members receive.

• Hero VIP Club: a monthly rewards membership with perks like member deals and early access. Part of each payment supports shelter animals, but it isn’t tax-deductible.
• Direct donation: A gift made straight to our nonprofit partner, which is tax-deductible. [Donate here]

Your membership renews on the same day each month as your sign-up date. For example, if you join on the 15th, you’ll be charged on the 15th of every month. If a payment doesn’t go through, your billing date may shift to the day the payment is successfully processed. Prefer a different day of the month? Just contact us and we can move your billing date.

Very easy! To cancel, simply login to your portal here, click Membership > View Billing, and click Cancel.

You can also reach out to our support at orders@iheartdogs.com and we can cancel it for you.