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Catherine BairKeymaster
Hi Linda:
What email did you send to? Was it orders@iheartdogs.com? Why don’t you give me your preferred email and I’ll have them reach out to you ASAP…. so very sorry for the delay!!
Catherine BairKeymasterHi Kelly:
Please reach out to our customer service department at orders@iheartdogs.com and they will fix this! Thanks!!
Catherine BairKeymasterThank you for reaching out to us 🙂 Please email our customer service dept. at orders@iheartdogs.com and they will send you the form with the info., address to send it to, etc. Thanks!
Catherine BairKeymasterThank you for reaching out to us. You can absolutely return your shirt. Please email our customer service dept. at orders@iheartdogs.com and they will send you the return form w/ the address to send it to and other info. 🙂
September 24, 2015 in reply to: Wrong size Tshirt ordered and would like to exchange for a larger size. #217474Catherine BairKeymasterThank you for reaching out to us. You can call our customer service voicemail and we will return your call at: 1-888-436-5091. You can also send an email to orders@iheartdogs.com. We will we get it taken care of!
Catherine BairKeymasterThank you for alerting us to this problem. It is our intention to take the very best care of our customers and get them the products they want. We are experiencing an extremely high volume of inquiries at the moment through our customer service help desk and are running behind in assisting everyone. Your business is extremely important to us and we will absolutely answer your email very soon, if we haven’t already 🙂 Have a beautiful day!
Catherine BairKeymasterHi Tracy:
Thank you for pointing this out. I have already forwarded your comment and thoughts to our graphic designer and creators of the T-Shirt designs. I don’t know how that got by us!Catherine BairKeymasterHi Patti,
I’m so sorry you encountered this problem. I apologize for the tardiness of this message..I just now saw this post and wanted to follow up with you to make sure that you received your complete order 🙂
Catherine Bair
Operations Manager
iHeartDogs.com -
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