Trupanion vs. Pets Best Pet Insurance: In-Depth Comparison [2022]

[12] Pets Best Insurance Customer Reviews (2022)

iHeartDogs created surveyed our readers in 2022 about their experience with Pets Best and major pet insurance providers.

Overall Pets Best received a 4.3 out of 5 rating:

⭐⭐⭐⭐⭐ - Very good price, covers everything I need, and no hidden fees. - Pets Best Review by Tim in Broken Arrow

⭐⭐⭐ - They find any excuse not to cover my pets. And very slow claims processing - Pets Best Review Tracey in Queens

⭐⭐⭐⭐⭐ - There have been no surprises or games played on my claims. - Pets Best Review by Marc in North Hampton

⭐⭐⭐⭐⭐ - The only issue I would say I have is that since COVID reared it's ugly head the claims process takes a long time now, it wasn't that way before that. - Pets Best Review by Meri in Yerington

⭐ - The coverage is terrible and I will be returning to Embrace. - Pets Best Review by Alice in Natchez

⭐⭐⭐⭐⭐ - Prompt claims processing - Pets Best Review by Michelle in Newark

⭐⭐⭐⭐⭐ - One deductible per year, not per incident. Pays claims in a timely manner. - Pets Best Review by Lynne, Unknown

⭐⭐⭐⭐⭐ - Never had any problems with claims. - Pets Best Review by Jim in Chicago

⭐⭐⭐⭐ - Fast payment for my wellness claims. But slow payment for my accident claim. I will say that the people I talk to on the phone were very nice and gave me an explanation. But I hope they will work to improve this problem. - Pets Best Review by Unknown in Anchorage

⭐⭐⭐⭐⭐ - Cover what they say they will, reasonably priced, good coverage - AB, Epsom

⭐⭐⭐⭐⭐ - Claims are easy to submit online. Processing is quick. Explanations of benefits are easy to understand. Claims are processed fairly and payment is made directly to your bank account. - Harold, Unknown

⭐⭐⭐⭐ - great Choice of coverage

[19] Trupanion Insurance Customer Reviews (2022)

iHeartDogs created surveyed our readers in 2022 about their experience with Trupanion and other major pet insurance plans.

Overall Pets Best received a 4.5 out of 5 rating:

⭐⭐⭐⭐⭐ - Zero deductible, very quick turn around. Emergency vet takes payment directly from company. Insured at 14 weeks so no pre existing conditions. - Trupanion review by Robin, Fort Myers

⭐⭐⭐⭐⭐ - They may be expensive, when I first got it the price was $62 a month and it gradually went up to $72 a month and then jumped to $100 the next year... now $116... but they have paid for 2 ACL operations, and amputation and Chemotherapy for my Bulldog, they are 24/7 human contact, direct payment to hospitals, They have SAVED my dog's life and allowed her live longer ... best decision I ever made - Trupanion review by Paul, Wakefield

⭐ - They ignore paying what they owe. One year to get them to do it. Then again, another year to get paid. My veterinarian had to argue for months. We are in another arguing cycle. It’s been ten months. - Trupanion review by Leslie, Denver

⭐⭐⭐⭐⭐ - They are great in reimbursing you on what's been paid and I like the fact they pay 90/10. Really helped when my boy was diagnosed with inoperable bladder cancer and we took him to Ohio State Veterinary Clinic for his treatments. Sadly he passed away 2 years ago from a massive stroke, not the cancer we thought might take him. OSU was great. Have other animals covered by them also and have just gotten a puppy who I signed up right away. Will recommend them 100 %! - Trupanion review by Susan, Miamisburg

⭐⭐⭐⭐⭐ - There is nothing that I don't like about this Company - Trupanion review by Maura, Conception Bay South

⭐⭐⭐⭐⭐ - Quick, easy, dependable. A life saver, literally. - Trupanion review by Laurie, Lowell

⭐⭐⭐⭐⭐ - Process and reimburse quickly - Trupanion review by Kathy, Delray Beach

⭐⭐⭐⭐⭐ - Price is fair and reimbursement I s fast - Trupanion review by Bsrb, Northville

⭐⭐⭐⭐⭐ - Pick your deductible and reasonable price. Also trustworthy - Trupanion review by Chris, Southington

⭐⭐⭐⭐⭐ - Our golden retriever was very prone to illness- epilepsy, bladder stones, digestive issues, knee surgery, autoimmune immune issues. We incurred over $30,000 of veterinary expenses in an 18 month time period, and over 80% was covered by our policy. Having Trupanion made it possible to give my baby the best possible care. - Trupanion review by Lori, Lambertville

⭐⭐⭐⭐ - No annual max , deductible applies to each illness, or accident - Trupanion review by Mary, Coeur d'Alene

⭐⭐⭐⭐⭐ - My dog was a middle-aged rescue from the shelter, and they had no problem insuring her. I have since had issues to be covered, and they were, without question. I was paid within days. The first time took a little longer because they wanted information from the vet. I couldn't be happier. - Trupanion review by MK, Rancho Cordova

⭐⭐⭐⭐⭐ - Love that I get to choose my deductible and get 90% back on everything but office visits. Dislike that they don’t cover wellness but I have had great experiences when filing claims and get paid back very quickly. - Trupanion review by Lynne, Walpole

⭐⭐⭐⭐⭐ - I love the peace of mind I have knowing my dog can get the best care - Trupanion review by Cathy, Calgary

⭐⭐⭐ - I like that they are speedy and easy to use. I don't like that they don't cover regular maintenance office visits. - Trupanion review by kathy, Everett

⭐⭐⭐⭐⭐ - Great coverage options - Trupanion review by Deb, Cedar Rapids

⭐⭐⭐⭐⭐ - Cover exactly what they say they do and do not quibble about costs or delay paying claims. - Trupanion review by Karen, Jackson

⭐⭐⭐⭐⭐ - Been excellent for one dog not so good for my second dog - Trupanion review by Susie, Des Moines

⭐⭐⭐⭐⭐ - 90% direct coverage for anything accidental abs emergency.
- does not cover routine procedures (vaccines, dentals, spays/neuter etc) - Trupanion review by Amanda, Calgary"