Trupanion vs. FIGO Pet Insurance: In-Depth Comparison [2022]

[19] Trupanion Insurance Customer Reviews (2022)

iHeartDogs created surveyed our readers in 2022 about their experience with Trupanion and other major pet insurance plans.

Overall Pets Best received a 4.5 out of 5 rating:

⭐⭐⭐⭐⭐ - Zero deductible, very quick turn around. Emergency vet takes payment directly from company. Insured at 14 weeks so no pre existing conditions. - Trupanion review by Robin, Fort Myers

⭐⭐⭐⭐⭐ - They may be expensive, when I first got it the price was $62 a month and it gradually went up to $72 a month and then jumped to $100 the next year... now $116... but they have paid for 2 ACL operations, and amputation and Chemotherapy for my Bulldog, they are 24/7 human contact, direct payment to hospitals, They have SAVED my dog's life and allowed her live longer ... best decision I ever made - Trupanion review by Paul, Wakefield

⭐ - They ignore paying what they owe. One year to get them to do it. Then again, another year to get paid. My veterinarian had to argue for months. We are in another arguing cycle. It’s been ten months. - Trupanion review by Leslie, Denver

⭐⭐⭐⭐⭐ - They are great in reimbursing you on what's been paid and I like the fact they pay 90/10. Really helped when my boy was diagnosed with inoperable bladder cancer and we took him to Ohio State Veterinary Clinic for his treatments. Sadly he passed away 2 years ago from a massive stroke, not the cancer we thought might take him. OSU was great. Have other animals covered by them also and have just gotten a puppy who I signed up right away. Will recommend them 100 %! - Trupanion review by Susan, Miamisburg

⭐⭐⭐⭐⭐ - There is nothing that I don't like about this Company - Trupanion review by Maura, Conception Bay South

⭐⭐⭐⭐⭐ - Quick, easy, dependable. A life saver, literally. - Trupanion review by Laurie, Lowell

⭐⭐⭐⭐⭐ - Process and reimburse quickly - Trupanion review by Kathy, Delray Beach

⭐⭐⭐⭐⭐ - Price is fair and reimbursement I s fast - Trupanion review by Bsrb, Northville

⭐⭐⭐⭐⭐ - Pick your deductible and reasonable price. Also trustworthy - Trupanion review by Chris, Southington

⭐⭐⭐⭐⭐ - Our golden retriever was very prone to illness- epilepsy, bladder stones, digestive issues, knee surgery, autoimmune immune issues. We incurred over $30,000 of veterinary expenses in an 18 month time period, and over 80% was covered by our policy. Having Trupanion made it possible to give my baby the best possible care. - Trupanion review by Lori, Lambertville

⭐⭐⭐⭐ - No annual max , deductible applies to each illness, or accident - Trupanion review by Mary, Coeur d'Alene

⭐⭐⭐⭐⭐ - My dog was a middle-aged rescue from the shelter, and they had no problem insuring her. I have since had issues to be covered, and they were, without question. I was paid within days. The first time took a little longer because they wanted information from the vet. I couldn't be happier. - Trupanion review by MK, Rancho Cordova

⭐⭐⭐⭐⭐ - Love that I get to choose my deductible and get 90% back on everything but office visits. Dislike that they don’t cover wellness but I have had great experiences when filing claims and get paid back very quickly. - Trupanion review by Lynne, Walpole

⭐⭐⭐⭐⭐ - I love the peace of mind I have knowing my dog can get the best care - Trupanion review by Cathy, Calgary

⭐⭐⭐ - I like that they are speedy and easy to use. I don't like that they don't cover regular maintenance office visits. - Trupanion review by kathy, Everett

⭐⭐⭐⭐⭐ - Great coverage options - Trupanion review by Deb, Cedar Rapids

⭐⭐⭐⭐⭐ - Cover exactly what they say they do and do not quibble about costs or delay paying claims. - Trupanion review by Karen, Jackson

⭐⭐⭐⭐⭐ - Been excellent for one dog not so good for my second dog - Trupanion review by Susie, Des Moines

⭐⭐⭐⭐⭐ - 90% direct coverage for anything accidental abs emergency.
- does not cover routine procedures (vaccines, dentals, spays/neuter etc) - Trupanion review by Amanda, Calgary"

[6] FIGO Pet Insurance Customer Reviews (2022)

iHeartDogs surveyed our readers in 2022 about their experience with FIGO and other major pet health insurance companies.

Overall FIGO received a 4.2 out of 5 rating:

⭐ - 6 vet visits, various reasons, ZERO claims paid. They find ANY reason to deny the claim. This is my third company for pet insurance -- a complete waste of my money. - FIGO Pet Insurance review by Katie, Frisco

⭐⭐⭐⭐  - Haven't filed a claim yet - FIGO Pet Insurance review by Dorothy, Phoenixville

⭐⭐⭐⭐⭐  - Very responsive and quick to process the claim. Have to pay extra to get routine wellness covered - FIGO Pet Insurance review by Stephanie, Independence

⭐⭐⭐⭐⭐  - I have nothing but good things to say about FIGO and the ease of claims and reimbursement. Thank-you FIGO for being there. - FIGO Pet Insurance review by Glen

⭐⭐⭐⭐⭐  - Service from staff has been great, Only complaint: I've had this insurance for years and it was reasonable. Then FIGO switched providers in 2019 and the monthly fee doubled. Not such a great deal anymore. Can't switch insurance because of pre-existing condition. - FIGO Pet Insurance review by Betty

⭐⭐⭐⭐⭐  - Excellent customer service. My claims took just few hours to process. Top class platform. Transparent pricing. Can’t ask for more. Every pet owner should have a pet insurance and that too with Figo. - FIGO Pet Insurance review by Greg,